Service Outage 02:55 - 03:11 18/03/24

Major incident Front-end Home Page Portal API Rest API HTTP API Webhooks Email Services Email to SMS Portal Outbound Email
2024-03-18 03:55 BST · 3 hours, 14 minutes

Updates

Resolved

Incident resolved

March 18, 2024 · 07:09 BST
Monitoring

All services are working as expected.

The issue has been identified and investigations continuing with our hosting partner. A further update will be provided as/when required.

If you continue to have any issues which you believe may be related, please raise a support case via support@voodoosms.com

March 18, 2024 · 06:59 BST
Monitoring

We have been experiencing issues accessing the platform from approximately 3:55am UTC, this lasted until 4:11am. Since this time no issues have been observed and messages are processing normally.

We are awaiting an update from the data centre and will provide a further update in the next hour unless any further issues are identified.

March 18, 2024 · 04:39 BST

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