Critical Security Alert: PHP Maintenance Notice from 2026-10-21 17:40 BST to 2026-10-21 21:08 BST

As a precautionary measure, we temporarily paused our services in response to guidance from national and international cybersecurity authorities.
We’re pleased to confirm that all Voodoo services are back online and fully operational.
What does this mean for you?
Services restored: Our portals, web applications and API integrations are back online.
Messaging services: You can resume using our services as normal.
Action recommended: If you attempted to send messages or make API requests during the interruption, we recommend checking their status and retrying any failed requests where appropriate.
We understand how important reliable communication is to your business and sincerely apologise for any inconvenience caused.
Your security and trust remain our highest priorities. We appreciate your patience and understanding during this temporary interruption and apologise for any inconvenience caused.
As always, we’re committed to providing you with reliable and secure messaging services.

Hi,

Your trust is our greatest responsibility.

As your messaging partner, we understand how important our services are to your business. Every day, you trust us with your communications, your customers and your data. Protecting that trust is at the heart of everything we do.

In line with this commitment, our development teams will be delivering urgent maintenance in line with global cybersecurity authorities recommendations (including CERT-EU, NCSC) relating to a global PHP vulnerability.

We know that every message matters. But protecting your business, your customers and your data matters even more.

To ensure the security and integrity of your services, Voodoo will be performing an emergency maintenance window.

Maintenance Window: Wednesday, October 21, 2026, starting at 14:00 UTC. This will be reviewed hourly in line with global cybersecurity authority recommendations.
Impacted Services: All {brand_name} portals, web applications, and API integrations
Expected Service Impact: Systems will experience temporary downtime and intermittent service outages. Any API requests or scheduled messages submitted during this window may fail.

If you maintain custom integrations or host applications on PHP, we strongly advise your technical team to undertake a rapid evaluation of vulnerable endpoints per official cybersecurity guidance.