SMS Chat issues

Minor incident Support Live chat
2026-11-04 10:03 GMT · 1 hour, 17 minutes

Updates

Resolved

The issue impacting inbound and outbound SMS chat has been resolved, and message delivery is functioning normally.

Our engineering team continues to monitor system performance closely to ensure ongoing stability. We apologize for any inconvenience this disruption may have caused.

November 4, 2026 · 11:20 GMT
Issue

We are currently investigating an issue affecting SMS chat messages. Users may experience delivery failures or significant delays when using SMS chat.

Our engineering team is actively diagnosing the root cause to restore normal service as quickly as possible. We will provide an update as soon as new information becomes available.

November 4, 2026 · 10:03 GMT

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